3n Global recently announced that Durham, Connecticut has selected their 3n InstaCom Citizen Alert solution as its official emergency notification system.  The system is similar to other solutions in place at 15 colleges nationwide.  Other 3n clients include several casinos, banks, and healthcare facilities.

          The Alert program enables town officials to contact groups of residents in the case that life-saving information needs to be quickly communicated.  In addition, the 3n system will be used for town and emergency responder staff notifications. 

          Durham officials used government funding toward the purchase of the system.  “The State of Connecticut has allowed many towns like Durham to use federal Homeland Security funds to purchase emergency notification systems,” said Laura Francis, Durham CEO and first selectman.  “We felt it was extremely important to invest in the most effective mass notification solution available and provide our residents with more reliable communications in an emergency.”

          “Our community is supported solely by volunteer emergency responders.  We know the 3n notification system is reliable and that provides an immense amount of reassurance to our residents during an emergency.  It also allows our Emergency Services and town government to focus on resolving the emergency situation and not spend time on manual communication methods” said Harry Hall, chief of the Durham Volunteer Fire Department. When selecting 3n, Durham officials noted several key features and client services that finalized the selection, including flexibility, ease-of-use, reporting capabilities, Web-based functionality, advanced back-end infrastructure that provides the capabilities of a high-end IT department, the ability to message to multiple devices, and 3n’s customer service and expertise working with state and local governments.